Privacy Policy - CraftHaven
Introduction
Welcome to Craft Haven's Privacy Policy. This Privacy Policy governs the manner in which Craft Haven collects, uses, maintains, and discloses information collected from users (each, a "User") of the crafthaven.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Craft Haven.
Use of Collected Information
Craft Haven may collect and use Users personal information for the following purposes: - To improve customer service Information you provide helps us respond to your customer service requests and support needs more efficiently. - To personalize user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. - To improve our Site We may use feedback you provide to improve our products and services. - To process payments We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. - To send periodic emails We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
Protection of Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
Sharing Your Personal Information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
Third Party Websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Changes to This Privacy Policy
Craft Haven has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Information Collection and Use
Craft Haven collects personal information from Users when they visit our website, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and engage in other activities, services, features or resources we make available on our Site. This information may include name, email address, mailing address, phone number, payment details, and other personal data necessary to provide our services.
Data Usage
We use the collected information for various purposes, including processing transactions, fulfilling orders, providing customer support, improving our services, sending promotional communications, and complying with legal obligations. Your information helps us personalize your experience and effectively respond to your requests and inquiries.
Retention of Information
Craft Haven retains personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We may retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
Data Protection Rights
You have the right to access, update, correct, and delete your personal information held by Craft Haven. You can exercise these rights by contacting us directly. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.
Security Measures
Craft Haven implements appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We regularly review our security practices and update them as necessary to ensure the confidentiality and integrity of your data.
Marketing Communications
Craft Haven may send you marketing communications and promotional offers based on your preferences and consent. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the emails or contacting us directly. Opting out of marketing communications does not affect transactional communications related to your account or orders.
International Data Transfers
Your personal information may be transferred to and processed in countries other than your own, where data protection laws may differ. Craft Haven takes measures to ensure that any international transfers of personal data comply with applicable legal requirements for data protection and security.
Third-Party Services
Craft Haven may use third-party services to facilitate our operations and improve our services. These third-party service providers have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose. However, we are not responsible for the privacy practices of these third parties, and you should review their privacy policies before using their services.
Data Breach Notification
In the event of a data breach that compromises the security of your personal information, Craft Haven will notify you and relevant authorities as required by law. We will take immediate action to mitigate the effects of the breach and inform you of steps you can take to protect yourself from potential harm.
User Responsibilities
Users are responsible for maintaining the confidentiality of their account credentials and ensuring the security of their personal information when using Craft Haven's services. You should notify us immediately of any unauthorized use of your account or any other security breach.
Legal Basis for Processing
Craft Haven processes personal information on lawful bases, including consent, contractual necessity, legal obligations, vital interests, legitimate interests, and public interest. We ensure that our data processing activities comply with applicable laws and respect your rights as a data subject.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information by Craft Haven, please contact us at crafthaven@gmail.com. We will respond to your inquiries and address your concerns promptly.